The Work  ·  Woodinville

Ice Maker Repair

Clear-ice module, inlet valve and drain repairs for Sub-Zero ice makers, including undercounter production units.

Ice bin lifted out of an undercounter unit, the cube mould and harvest arm exposed above, tools on the floor

What people describe when they call

  • “The cubes come out hollow and cloudy, about half the size they used to be”
  • “No ice at all for three days, and I hear no water filling when it should be”
  • “Everything in the bin has fused into one solid block I have to break with a spoon”
  • “There is a slow drip under the ice maker and the bottom of the bin is frozen to the shelf”

Hollow cubes, no fill, a fused block, a drip under the unit: the supply, the valve or the drain accounts for most of them. The $89 visit finds which, and it is deducted from the repair when you give the go-ahead.

What it costs

Six lines, and the visit

The visit and the whole diagnosis are one flat $89 call-out; approve the repair and that $89 is deducted from its bill.

The fault lands on one of these lines. Inside it you get one number, and nothing is ordered or unscrewed until you have said yes to it.

Every line, explained

The work Fitted, parts and labour
Door seal (gasket), whole perimeter rarely the ice maker itself; a poor seal is what fuses cubes together
$280–$630
A fan motor, cabinet side or machine side slow production because the compartment around the maker is too warm
$300–$660
Zone sensor, thermostat or defrost heater a compartment reading right and still producing too little ice
$290–$670
Ice maker, fill valve or water line no fill, hollow or half cubes, a slow drip below the unit
$280–$790
Control board an ice maker that will not start although the unit is otherwise well
$450–$1,000
Compressor and sealed-system work no ice because nothing in the cabinet is reaching temperature
$1,490–$3,400

Wondering whether the unit is worth it at all? The repair-against-replacement page sets the top line beside what a new unit costs; it is the only page here that prints that figure.

In their words

Three calls, told by the people who placed them

5.0/ 51,298reviews

  • Three days with no ice at all and no sound of water filling anywhere. He traced it to a kinked supply line behind the cabinet, left that way by whoever installed it. Straightened, new fitting, producing again.

    Iona S.Cottage LakeJul 2025

  • Slow drip underneath, and the bottom of the bin had frozen to the shelf. Cracked fill tube, which he found by watching a whole cycle through instead of guessing. Dry and level again.

    Errol B.DowntownDec 2025

  • Everything in the bin had fused into one block I was breaking up with a spoon. The harvest cycle was stalling on a warm thermistor. Right first time.

    Aveline P.DowntownMay 2026

No ice, or the wrong ice? Tell us what the bin looks like this morning.

Cellar calls 8:00 am – 8:00 pm, seven days · (425) 321-3414 answered 24/7